About

PIVoTAL provides planning, evaluation, training, exercises, and response services designed to build and reinforce your organisation’s capability to effectively respond to crisis events.

Who we are

Who we work with

Where we work

How we work

Who we are

PIVoTAL Crisis Response is a Spartan9 initiative designed to provide a focused solution for organisations seeking to improve their crisis response capabilities.

First incorporated in Singapore in 2009, the company rebranded to ‘Spartan9’ in 2012. All told, the company has been in business for 15 years. Our founder has been working in the security industry for 35 years, serving in government, corporate, and consulting roles.

With many years, projects, and passport stamps behind us, we’ve learned the value of having an effective crisis response capability.

What is an effective crisis response capability? At its foundation, an effective crisis response capability assumes high levels of diligence in preparation, planning, training, and exercising.

Effective crisis response also demands a specific attitude and mindset. We cultivate this mindset during our training and reinforce it during our exercises.

Who we work with

Over the years, our team has supported many of the world’s leading companies, including Google, Caterpillar, American Express, Bloomberg, and many others.

If your organisation is seeking to build a robust crisis response capability, we’d be delighted to work with you too.

Where we work

We’re based in Singapore and primarily work in the Asia Pacific region. From time to time, we support clients in the Middle East, US, and UK.

We’ve delivered crisis response training and exercises in Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, the US, UK, and UAE.

In addition, our team has supported clients in Bangladesh, Cambodia, Fiji, Laos, Lebanon, Nepal, Pakistan, Papua New Guinea, the Philippines, Solomon Islands, Sri Lanka, Syria, Vanuatu, and Vietnam.

How we work

Our core team is based in Singapore, but we’re frequently on the road.

When it’s not a global pandemic, we’ll come to you. We’re also able to conduct effective remote consulting and training. We have invested in professional studio equipment to ensure a high-quality experience.