About

PIVoTAL provides advice, training, exercises and response services designed to build and reinforce your organisation's capability to effectively respond to crisis events.

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Who we are

PIVoTAL Crisis Response is a faction within the Spartan9 Group that focuses on the design and delivery of world-class crisis response products and services, including advice, training and exercises.

Spartan9 was founded in Singapore in 2012 and has been in business for 9 years. Our founder has been in the security industry for 32 years.

With many years, projects and passport stamps behind us, we've learned the value of having an effective crisis response capability.

What is an effective crisis response capability? At its foundation, an effective crisis response capability is a combination of effective preparation, planning, training and exercising.

On top of these activities, effective crisis response also demands a specific attitude and mindset. We teach this mindset during our training and reinforce it during our exercises.

Who we work with

Over the years, our team has supported many of the world's leading companies, including Google, Caterpillar, American Express, Bloomberg and others.

If your organisation is seeking to build a robust crisis response capability, we'd be delighted to work with you too.

Where we work

We're based in Singapore and primarily work in the Asia Pacific, Middle East and North Africa regions. We've also been sighted in the US and UK on the odd occassion.

We've delivered crisis response training and exercises in Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, Singapore, South Korea, Taiwan, Thailand, the US and UK, and the UAE.

In addition, our team has supported clients in Bangladesh, Cambodia, Fiji, Lebanon, Nepal, Pakistan, Papua New Guinea, the Philippines, Solomon Islands, Sri Lanka, Syria, Vanuatu and Vietnam.

How we work

Our core team is based in Singapore, but we're frequently on the road.

When it's not a global pandemic, we'll come to you. Since 2020, however, we've shifted our focus to remote consulting and training. We have professional studio equipment set up to ensure a high-quality experience.